This Privacy Policy applies to all services provided by Our Mart. By using our platform, you agree to the terms described below.
Effective Date: 4/05/2026
At Our Mart, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information across all our platforms including the User App, Delivery App, and Store Manager App.
1. Information We Collect
a. Personal Information
We may collect the following personal details:
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Full name, email address, mobile number
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Delivery addresses
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Payment details (via secure payment gateways)
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Identity verification details (for delivery executives and store managers)
b. Device & Usage Information
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IP address
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Location data (for delivery and logistics)
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Device model, operating system, browser type
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In-app usage statistics and logs
c. Order and Service Details
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Order history and preferences
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Payment and transaction logs
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Service requests and feedback
2. How We Use Your Information
We use the collected data to:
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Process orders and payments
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Assign deliveries and monitor logistics
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Manage services and customer support
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Prevent fraud and enhance security
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Analyze trends to improve our platform
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Send promotional and transactional notifications
3. Information Sharing
We do not sell your data. However, we may share your data with:
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Delivery partners (to fulfill your orders)
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Service providers (e.g., payment gateways, SMS/email services)
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Law enforcement if required by applicable law
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Internal roles (e.g., executives, store managers) as per operational needs
4. Your Rights
You have the right to:
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Access or correct your data
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Request deletion of your data
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Withdraw consent at any time (note: this may affect your ability to use our services)
To exercise these rights, contact us at: info.coderspace@gmail.com
5. Data Security
We use modern security protocols including:
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SSL encryption
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Token-based authentication
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Secure cloud storage
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Regular vulnerability assessments
6. Cookies & Tracking
We may use cookies and similar technologies to enhance your experience. You may disable them in your browser settings, but this may limit functionality.
7. Children’s Privacy
Our platform is not intended for users under the age of 13. We do not knowingly collect data from children.
8. Policy Updates
We may update this Privacy Policy from time to time. Changes will be posted on this page and, where appropriate, notified to you via email or app.